Navigating Communication Challenges with Confidence

In the face of unexpected crises, maintaining control over your organization's narrative is paramount. At Giles Communications, we understand the urgency and complexity of crisis situations. With our tailored crisis communications services, we empower businesses to effectively manage, mitigate, and recover from crises while safeguarding their reputation and stakeholders' trust.

Giles Communications takes a proactive approach to crisis communications, ensuring your organization is prepared to respond swiftly and strategically to any potential threat.

Our comprehensive methodology encompasses:

  • Risk Assessment: We conduct thorough risk assessments to identify potential vulnerabilities and develop proactive strategies to mitigate risks before they escalate.

  • Strategic Planning: Our team works closely with yours to develop customized crisis communication plans tailored to your organization's unique needs and industry landscape.

  • 24/7 Support: Crises don't adhere to a 9-to-5 schedule, and neither do we. Our dedicated crisis communication team is available round-the-clock to provide immediate support and guidance when you need it most.

  • Media Relations: With extensive experience in media relations, we help you navigate media inquiries and shape the narrative to protect your brand's reputation.

  • Stakeholder Engagement: We assist you in maintaining open lines of communication with stakeholders, including employees, customers, investors, and the public, fostering transparency and trust.

Our Services

  • Crisis Plan Development

  • Messaging

  • News and Social Media Monitoring

  • Media Training

  • Tabletop Exercises

  • Written Statements, Media Advisor

  • Acting as Spokespeople

  • Written Statements, Media Advisories, and News Releases

  • Press Briefings

  • Creating and Managing Off-Site Crisis Centers

  • Post-Crisis Evaluations and Recommendations